Clean and Screen Services
Get More Life Out of Your Existing Customer Premises Equipment
Returned ONTs, routers, set-top boxes, and other customer premises equipment can quickly pile up in a warehouse.
Some units may have failed in the field. Others may have been replaced during troubleshooting but are still fully functional. Without the time or resources to test each unit, it can be difficult to know what can be safely redeployed and what actually needs to be repaired or replaced.
United Tel-Supply’s Clean and Screen service gives broadband providers a straightforward way to evaluate, clean, and prepare existing CPE for reuse.
Send it to us. We’ll test it, clean it, package it, and give you a clear answer on what’s ready to redeploy and what needs another solution.
Why Clean and Screen Your Equipment?
ONTs, routers and other customer premises equipment can represent a significant investment, especially when equipment is being replaced across hundreds or thousands of subscriber locations.
The problem is that a unit coming back from the field isn’t necessarily a bad unit.
When technicians troubleshoot service issues, replacing the ONT or router may be part of the process. That equipment can eventually make its way back to your warehouse without a clear indication of whether it actually failed.
Determining which units can be redeployed requires time, testing resources, and technicians who could be focused elsewhere.
Clean and Screen allows you to outsource that process to United Tel-Supply, freeing up your technicians while recovering usable equipment that may otherwise sit in inventory or be unnecessarily replaced.
What’s Included in Our Clean and Screen Process?
Every unit sent to United Tel-Supply goes through a defined evaluation and refurbishment process designed to determine whether it is ready to return to service.
Our Clean and Screen service includes:
- Visual inspection for physical damage
- Testing of Ethernet and phone ports
- Factory reset
- Cleaning of fiber connections and fiber bulkheads
- Exterior cleaning to restore the unit as close to like-new condition as possible
- New packaging and labeling for easier inventory management
- Firmware loading upon request
- Optional new power supply for an additional cost
What comes back to you is clean, tested, clearly packaged equipment your team can confidently put back into inventory for redeployment.
What Happens if a Unit Fails Testing?
You don’t pay a Clean and Screen testing charge for units that test bad.
If a unit fails testing, you have two options. United Tel-Supply can repair the unit for you, with the completed repair backed by our three-year warranty. Or, you can choose to leave the defective unit with United Tel-Supply at no charge, allowing our team to evaluate it for potential repair and resale.
That gives you a clear path for both sides of your returned inventory: identify the equipment that can go back into service and determine the most cost-effective next step for equipment that fails testing.
Built on United Tel-Supply Repair Expertise
Clean and Screen is backed by the same established repair and testing capabilities behind United Tel-Supply’s broader Repair Services. Our team understands that the right answer isn’t always to buy new equipment.
Sometimes equipment needs to be replaced. Sometimes it needs to be repaired. And sometimes it simply needs to be tested, cleaned, and put back into service. Our job is to help you figure out which one makes the most sense.
Have Returned ONTs or Routers Sitting in Inventory?
Whether you have a few units to evaluate or carhundreds of pieces of returned CPE sitting in your warehouse, United Tel-Supply can help you determine what can be put back into service.
Tell us what equipment you have and approximately how many units you’d like evaluated. We’ll take it from there and help you determine the best next step.
