For many manufacturers, product development starts with an idea. At Precision Group, it starts with a conversation.
The company’s “Made by Installers. For Installers.” philosophy goes far beyond a tagline. It reflects the way Precision approaches every product they design, every improvement they make, and every customer relationship they build.
Instead of assuming what technicians need, Precision Group spends time listening to the people building broadband networks every day.
They ask questions, gather feedback, and look for opportunities to make installations faster, simpler, and more efficient.
That approach is one of the reasons United Tel-Supply has partnered with Precision Group for years.
Together, the two companies help broadband providers solve real-world challenges with practical solutions shaped by installer experience, engineering expertise, and a shared commitment to doing what’s right for the customer.
Great Partnerships Start by Solving One Problem
Many successful partnerships begin with a single opportunity.
For United Tel-Supply and Precision Group, that opportunity was replacement power supplies. What started as a straightforward manufacturer and distributor relationship has grown into a long-term partnership focused on helping broadband providers solve increasingly complex challenges.
Today, that partnership extends across customer premise equipment, fiber connectivity, battery backup, installer kits, drop cable solutions, and a growing portfolio of products designed to simplify broadband deployments.
As customer needs have evolved, so has the relationship.
Rather than operating independently, both teams collaborate closely to understand applications, recommend the right solutions, and respond quickly when customers need something different.
Every partnership has a starting point. In this conversation Todd Owens and Bryan Hughes discuss how the relationship between United Tel-Supply and Precision Group has grown over the years and why both companies continue to focus on responsiveness, collaboration, and helping customers solve customer challenges.
Watch the Conversation: How the United Tel-Supply and Precision Group Partnership Began
Products Don’t Solve Problems. People Do.
The best solutions begin by understanding the problem. Instead of leading with a product catalog, Precision Group and United Tel-Supply begin by asking questions.
- How are technicians completing installations today?
- Where are they losing time?
- What products create unnecessary complexity?
- What could make the installation easier?
Only after understanding those answers does the conversation shift toward products. Sometimes the right solution already exists. Sometimes an existing product can be modified. Sometimes a completely new solution needs to be developed.
That willingness to listen first and innovate second has become one of Precision Group’s greatest strengths.
As Joe Ascheman of Precision Group explained, “The team rarely tells customers ‘no.’ Instead, they work together to find a better answer.”
That customer-first mindset continues to shape new products and improve existing ones.
Listening Leads to Better Solutions
Some of the best innovations aren’t revolutionary. They’re practical.
One customer wasn’t asking Precision Group to invent an entirely new product. They simply wanted to simplify installations. Technicians were gathering wall plates, jumpers, screws, zip ties, hardware, and other installation materials from different locations throughout the warehouse before every install. That process sparked a conversation.
What if everything needed for an installation arrived together? That single idea evolved into a complete installer kit.
Today, Precision Group and United Tel-Supply work together to create customized installer kits that can include NIDs, wall plates, jumpers, installation hardware, electronics, and other customer-specific components, all packaged under a single part number.
Instead of managing a dozen separate items, technicians grab one box and head to the jobsite. The kit continues to evolve as customers provide feedback, making each generation even more efficient than the last.
Small Improvements Can Have a Big Impact
The value of simplifying installations isn’t just theoretical.
One broadband provider estimated approximately $187,000 in annual savings after standardizing its installation process with Precision Group’s installer kits.
Not because of one expensive product. Because of dozens of small improvements working together.
Less warehouse waste. Fewer consumable items disappearing into inventory. Standardized jumper lengths. Reduced packaging. Simplified purchasing. Faster technician preparation. Consistent installations from one technician to the next.
The lesson wasn’t that one product changed everything. It was that improving the installation process can create significant operational savings over time.
What if one box could replace fifteen part numbers?
Watch Jordan Williams, Joe Ascheman, and Kieser Hladik discuss how installer kits reduce warehouse complexity, improve installation consistency, and help broadband providers save time and money.
Watch the Conversation: How Installer Kits Are Simplifying Fiber Deployments
Making Fiber Installations Faster and More Consistent
That same installer-first philosophy extends across Precision Group’s product portfolio.
Take pre-connectorized Micro Drop solutions.
For years, technicians routinely prepared and spliced fiber in the field. Today, many providers are asking a different question. Why splice if you don’t have to?
Pre-connectorized Micro Drop solutions reduce field splicing, simplify installations, and help create greater consistency from one technician to the next.
Experienced installers appreciate the efficiency. Newer technicians benefit from a more standardized installation process. Providers benefit from improved consistency across their workforce while reducing installation time.
Sometimes innovation isn’t about adding more. It’s about removing unnecessary steps.
Why are more providers moving toward pre-connectorized Micro Drop? Watch Jordan Williams and Kieser Hladik discuss how pre-connectorized Micro Drop solutions reduce field splicing, improve consistency, and simplify today’s fiber deployments.
Watch the Conversation: Why More Providers Are Choosing Pre-Connectorized Micro Drop
Reliability Doesn’t End After the Installation
Installing the network is only part of the job.
Keeping customers connected is just as important. As broadband providers expand into more rural areas and customer expectations continue to grow, battery backup has become an increasingly important part of network planning.
Reliable connectivity supports remote work, online learning, healthcare applications, security systems, and small businesses that depend on continuous internet access.
Providers are approaching battery backup differently than they did just a few years ago. Instead of viewing battery backup as simply a regulatory requirement, many providers now see it as another way to improve the customer experience and increase network reliability.
Precision Group’s expanding battery backup portfolio gives providers options for everything from compact micro-ONT deployments to MDUs and small business applications.
Remote monitoring capabilities also help providers identify battery health before dispatching technicians, reducing unnecessary truck rolls while improving operational efficiency.
What does battery backup look like as broadband networks continue to evolve?
Watch Sean Whalen, Tom Chamberlain, and Peter Johnson discuss remote battery monitoring, battery backup strategies, and why providers are rethinking network resilience.
Watch the Conversation: Battery Backup for Today’s Broadband Networks
Looking Ahead
Broadband networks will continue to evolve. Installation methods will continue to improve. Customer expectations will continue to rise.
The companies that continue listening to installers and adapting alongside their customers will continue leading that evolution.
That’s why United Tel-Supply is proud to partner with Precision Group.
Together, we’re helping broadband providers move beyond products and toward practical solutions that simplify deployments, improve reliability, and keep projects moving.